OFORK AddOns
Below is a small selection of our add-ons for OFORK.
VIP Customer
Selected customers can be assigned a VIP status that is shown in the dashboard,
ticket overviews and ticket detail view.
The VIP assignment is managed in the admin area.
Agent-Admin
Grant agents individual access to specific admin modules.
Queue-DynamicField
Make dynamic fields dependent on queues.
Type-DynamicField
Make dynamic fields dependent on ticket types.
Queue-Type
Make queue selection dependent on ticket types.
Queue-Service
Make queue selection dependent on service selection.
Service-Customer
Assign a service to the customer instead of the customer user.
Escalation-Stop
Pause escalations.
Attachment-Delete
Delete attachments directly in the ticket detail view.
QuickClose
Close tickets quickly with one click.