Effective date: [please insert date]

1. Provider

OFORK - Kim-KI
Franziska Steps
82 Chemin des Launes
06510 Carros
France
Email: support@o-fork.com
Phone: +33 6 98 21 25 38

2. Acceptance of Terms

By accessing or using this website, the customer portal, or related services, you agree to these Terms of Service. If you do not agree, do not use the website or services.

3. Scope of Services

OFORK provides information about the OFORK open source ticket system and offers related professional services, including support, maintenance, and related business services.

OFORK itself is open source software. These Terms do not grant you ownership of the software. Paid services offered by OFORK relate primarily to support, maintenance, and associated service contracts.

4. Customer Accounts and Ticket Portal

Certain areas of the website or related systems may require registration or login. If you create an account or use the ticket portal, you are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your login credentials.
• All activities occurring under your account.

You must notify OFORK promptly if you suspect unauthorized access to your account.

5. Acceptable Use

You agree not to use the website, portal, or services:

• For unlawful, fraudulent, or abusive purposes.
• To interfere with the operation or security of the website or systems.
• To upload malicious code, spam, or harmful content.
• To access systems or accounts without authorization.
• To misuse support channels or submit intentionally false information.

6. Open Source Software

The OFORK software is provided under its applicable open source license. Your rights to use, modify, and distribute the software are governed by that license and not by these Terms of Service.

These Terms apply to the website, portal, and business relationship with OFORK, including support and related services.

7. Quotes, Orders, and Support Contracts

Any paid support, maintenance, hosting, or related services are subject to a separate quote, order confirmation, or support agreement, where applicable.

In the event of a conflict between these Terms and a signed support agreement, the signed support agreement will control for that specific business relationship.

8. Intellectual Property

Except for open source materials and third-party rights, the website content, branding, logos, texts, graphics, and layout remain the property of OFORK or its licensors.

You may not copy, reproduce, republish, or use website content beyond normal business use without prior written permission, unless permitted by applicable law or license.

9. Third-Party Links and Services

The website may contain links to third-party websites or services, including GitHub or external resources. OFORK is not responsible for third-party content, availability, or practices.

10. No Warranty

THE WEBSITE, PORTAL, AND RELATED CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OFORK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OFORK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE, PORTAL, OR SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OFORK’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD 100), UNLESS A SEPARATE SIGNED SUPPORT AGREEMENT EXPRESSLY PROVIDES OTHERWISE.

12. Indemnification

You agree to indemnify, defend, and hold harmless OFORK from and against claims, liabilities, damages, losses, and expenses arising out of:

• Your misuse of the website, portal, or services.
• Your violation of these Terms.
• Your violation of applicable law or third-party rights.

13. Suspension and Termination

OFORK may suspend or terminate access to the website, portal, or account if you violate these Terms, create security risks, or misuse the services.

OFORK may also discontinue or change website features at any time without liability.

14. Privacy

Use of the website and portal is also subject to the OFORK Privacy Policy. If you submit personal information through the website or ticket system, that information will be handled in accordance with the Privacy Policy.

15. Export and Compliance

You agree to comply with applicable laws and regulations in connection with your use of the website, software, or services.

16. Governing Law

These Terms are governed by the laws of France, without regard to conflict of law principles.

17. Jurisdiction

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in France, unless otherwise required by mandatory law or agreed in a separate signed contract.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

19. Changes to These Terms

OFORK may update these Terms from time to time. The updated version will be posted on this page with a revised effective date.

20. Contact

If you have questions about these Terms, please contact: support@o-fork.com